Goway Travel has announced that they have improved efficiencies and reduced costs by now providing e-documents for their bookings.
Goway’s new reservations system offers a faster turnaround and instant e-documents, eliminating the use of paper. All travel documents such as confirmation/pre-departure packages, itineraries, e-tickets and invoices will be replaced and sent electronically via email to agents.
“Goway is always seeking ways to improve our systems and service,” commented Cathy Mulrine, Goway’s VP Wholesale. “As a travel company that is always progressing, we want to make it easier for agents to work with us.”
This green initiative also serves to reduce the costs of delivering documents to agents and their customers, making Goway’s pricing even more competitive. Information is conveyed to agents faster, resulting in increased customer satisfaction.
For several years, Goway has also offered e-brochures available at their website at Goway.com/brochure. In addition, Goway offers a free e-blast service to North American agents at Gowayagents.com whereby agents can email offers to their client database customized with their contact details, to stimulate inquiries for travel to Africa, Asia, Downunder and Latin America.


Goway’s GROUPSOnly Special Events team is once again proud to be named the official North American travel company to the inaugural 2010 Winter Masters Games taking place in Bled, Slovenia in the heart of the European Alps.
